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Hosting & Service
Managed operations, maintenance & SLA: for websites, shops and web apps on modern cloud infrastructure.
In a connected world, the availability and stability of your digital presence are a decisive competitive factor. We know that the successful launch of your website, application or shop is only the beginning. So you can focus fully on your core business, we as experts take over the complete technical operation: fully managed.
Hosting & service: your fully managed operation for maximum reliability
The Digit-One expert approach: professional, organised, stable
Fully managed means: we take care of hosting, domain management, SSL certificates, deployments and security updates, so you don't have to. Your platform runs on modern cloud infrastructure such as Vercel, Hetzner, AWS or Azure, chosen for what your project genuinely needs: performance, scalability and data location included.
The standard covers the things you only miss when they're gone:
- Ongoing updates of system and dependencies
- Automated backups with orderly restoration
- Monitoring and availability checks around the clock
- Support with short paths, straight to the people who know your platform
Your all-round carefree package: application service level agreements (SLA)
An SLA turns good intentions into reliable commitments: together we define the availability your operation needs, how quickly we respond to incidents and how escalations work. Instead of hoping nothing happens, you know in advance what happens if something happens: defined response times, clear responsibilities and an orderly incident process from report to recovery.
Hosting & service at Digit-One means: your platform runs, is monitored and keeps evolving, by the people who built it.
In today's networked world, the availability and stability of your digital presence are critical competitive factors. We know that the successful launch of your website, application, or shop is just the beginning. To ensure you can fully focus on your core business, we take over the complete technical operation as experts – Fully Managed.
The three pillars of the SLA:
- Availability: monitoring, resilience and stable reachability of your platform
- Response: defined response times and a clear path from incident report to solution
- Prevention: security updates, backups and recovery routines before things get critical
And because not every platform needs the same: for Shopify customers, the infrastructure is handled by Shopify itself and updates are rarely an issue there. That's why we handle support here via framework agreements with hour contingents, flexible for further development and support instead of a classic SLA.
The website as an ongoing process: maintenance & further development
We're convinced: the work isn't done after your product launches. The digital landscape changes constantly. New security requirements, technology updates and shifting market expectations make continuous maintenance and support essential.
Our advantage: we operate what we built ourselves or took over after an honest audit. That means the shortest paths when problems arise, no blame games between agency and host, and a deployment chain with reviews and a staging environment that catches errors before they go live. How relaxed that feels shows right from the start: our go-live process.
We see your website as a living system. That's why we offer you support at eye level that creates not only stability but also room for incremental further development. This way, your instance remains high-performing and competitive in the long term.
Our Continuously Supported Projects: Stability Meets Innovation
We manage the overall process and secure the stable operation of your instance. With a Fully Managed Service, the technical uptime of your digital solution is guaranteed.
Let's talk about your ideas
Stable operations are the foundation. Whether concept, design or development comes on top: here you'll find all complementary disciplines from a single source.